DISPUTE RESOLUTION

In case of Consumer Litigation, you can appeal to the European online platform in dispute resolution:

https://ec.europa.eu/consumers/odr/main/?event=main.home2.show&lng=PT

To learn about the entities of Alternative Resolution of Consumer Litigation, check the Consumer Portal in:

www.consumidor.pt

In case of Consumer Litigation, the user can appeal to the following entity of Alternative Resolution of Consumer Litigation:

Centro de Arbitragem de Conflitos de Consumo - Porto (CICAP)

Address: Rua Damião de Góis n.º 31, Loja 6, 4050-225 Porto
Email Address: cicap@cicap.pt
Phone Number: 225 508 349
www.cicap.pt
Office Hours: 10h00 - 18h00

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